Luxe Paragon Policies – Terms of Service, Refunds & Privacy
Welcome to Luxe Paragon LLC. By accessing or using our website and luxury authentication services, you agree to be bound by these Terms of Service, Refund Policy, and Privacy Policy. Please read carefully. If you do not agree, discontinue use immediately.
Luxe Paragon LLC is a fully online, independent LLC registered in Wyoming, USA. Our official mailing address is:
Luxe Paragon LLC
1021 E Lincolnway, Suite 8487
Cheyenne, WY 82001, USA
This address is for correspondence only; we operate entirely online and do not have a physical storefront.
Effective Date: December 1, 2018
Last Updated: August 18, 2025
Authentication Terms of Service
1.1 Services Provided
At Luxe Paragon, we provide professional luxury authentication and appraisal services to help clients buy and sell with confidence. By using our website and services, you agree to the following terms and conditions, which ensure clarity, transparency, and a smooth experience for all clients.
- Authentication of luxury items: handbags, wallets, small leather goods, accessories, shoes, apparel, and jewelry.
- Price valuation for authenticated luxury items.
- Digital certificates of assessment for authenticated items.
- Authentication Findings Reports (for Not Authentic items) detailing the reasoning behind the result.
- Optional add-ons: Priority Rush Authentication, Price Valuation, Smart Certificate Tag.
1.2 Independent authentication Operations & Brand Disclaimer
- Luxe Paragon LLC is an independent, third-party luxury authentication service.
- We are not affiliated, endorsed, or sponsored by any brands mentioned in our assessments, website, reports, or marketing content.
- Brand names, logos, trademarks, and other intellectual property are used strictly for identification.
- Our opinions are based on professional expertise and proprietary reference data. Users acknowledge that assessments are independent expert opinions and not guaranteed by brand owners.
1.3 User Responsibilities
By using our services, clients agree to:
- Provide accurate, high-resolution photos of all items submitted.
- Submit truthful information and avoid fraudulent activity.
- Refrain from uploading malware, spam, or disruptive content.
- Not reproduce or republish Luxe Paragon content without permission.
1.4 Authentication Outcomes
- Authentic – item matches reference and is consistent with known genuine examples.
- Not Authentic – item does not align with authentic references.
- Inconclusive – assessment cannot be completed due to insufficient photo quality or lack of matching reference data.
1.5 Reassessment Policy
- Clients may request one reassessment per item.
- The second consecutive assessment is final; no third reassessment will be accepted.
1.6 Limitation of Liability
- Luxe Paragon provides independent expert opinions but does not guarantee outcomes.
- Users agree that Luxe Paragon LLC is not liable for any financial loss, transactional dispute, or rejection from third parties based on our assessments.
authentication Refund Policy
2.1 Standard Authentication Service
- Fees are non-refundable once authentication is completed, regardless of outcome.
- Refunds may be considered only if inconclusive results are due to lack of reference data.
- No refunds for inconclusive results caused by insufficient or unclear photos.
2.2 Add-On Services
- Authentication Findings Report ($15 USD) – non-refundable, only for Not Authentic items.
- Priority Rush Authentication ($15 USD) – non-refundable once processing begins.
- Price Valuation ($5 USD) – non-refundable if item is Not Authentic or Inconclusive.
- Smart Certificate Tag ($5 USD) – non-refundable once issued.
2.3 Refund Processing
- Refunds, if applicable, are returned to the original payment method within 5–10 business days.
authentication Privacy Policy
3.1 Information Collected
- Personal data: name, email, payment info.
- Item details and photos submitted for authentication.
- Communication records with support.
3.2 Use of Information
- To perform authentication and valuation services.
- To communicate order updates and service details.
- To improve services and internal reference databases.
3.3 Data Protection
- Luxe Paragon LLC does not sell or share personal information with third parties.
- Data is stored securely and accessed only by authorized personnel.
3.4 Client Rights
- Clients may request access, correction, or deletion of personal data by contacting support at info.luxeparagon@gmail.com.
4. Jurisdiction & Legal Compliance
- Luxe Paragon LLC operates under the laws of the State of Wyoming, USA.
- All disputes related to our services will be resolved in competent courts in Wyoming.
5. SEO & Legal Disclaimer
- Luxe Paragon LLC provides independent luxury authentication and appraisal services.
- All brand names are property of their respective owners. Luxe Paragon is not affiliated, endorsed, or sponsored by any brand.
- Our assessments reflect professional opinion, based on expertise, research, and proprietary reference databases.
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